FAQ

1. Who Operates TD Vietnam Sourcing and Business consulting agent ?
   It is owned and operated by Ms. Pham Huyen Vi. With extensive experience as a purchasing and sourcing manager since 2017, Ms. Vi has facilitated collaborations between companies and suppliers in Vietnam and across Asia.

2. Where Are We Located?
   We operate from Danang city and another office in Ho Chi Minh city, strategically positioned for convenient access to major business hubs. With just an hour's flight to Danang, Ho Chi Minh or Hanoi city, we seamlessly coordinate with factories spanning the entire country, ensuring alignment with our clients' requirements.

3. Are We a Trading Company?
   Primarily, we function as a sourcing company. Established in 2020, our registered entity facilitates export processes when suppliers are unable or unwilling to handle exports. Whether assisting in purchasing directly from factories or managing complex exporting procedures, we ensure a smooth and efficient process for our clients.

4. Can We Assist with Other Categories?
   Absolutely. We specialize in developing new products in Vietnam. Schedule a call with us to discuss your requirements further.

5. Can We Sign an NDA?
   Certainly. We prioritize confidentiality and are happy to sign a Non-Disclosure Agreement before commencing any discussions.

6. Can We Arrange an Offline Meeting?
   Yes, we can arrange offline meetings for your convenience during your visit to Vietnam.

7. Can We Support with Translations or Factory Tours?
   Yes, we offer translation services and can arrange factory visits, providing assistance throughout your visit.

8. What Payment Methods Do We Accept?
   We accept payments via Paypal, Transfer Wise, Bank T/T, and Payoneer.

9. Do We Offer Contract Services?
   Yes, we can prepare Company-Company contracts and Independent Contractor agreements as needed.

10. Can We Issue VAT Invoices?
    Certainly. We can provide VAT invoices for all transactions.

11. What Is Our Service Guarantee?
    Client satisfaction is paramount to us. We offer a 30-day refund policy if you are not completely satisfied with our services